ISP Marketing Survival Guide:
Proven Strategies and Secrets for
Outmaneuvering the Competition
by Christopher M. Knight
This book is an exceptional marketing tome. It's exceptional because Knight realizes that marketing is far more than sales pitches or advertising campaigns, it's your attitude toward your customers — it's your very identity.
The book provides fascinating reading for anyone interested in marketing, but the ISP Marketing Survival Guide is essential reading for those who own or market an Internet service.
The ISP Marketing Survival Guide is not just another "how to" book about marketing — it's about operating a quality Internet service that is of value to your clients.
Knight identifies nine different topics ranging from building a "marketing arsenal" to detailing "the only three ways to grow your ISP," and then attacks each with clear thinking and solid judgment.
As if that isn't enough, Knight provides the reader with "case studies" about national ISPs like EarthLink, Inc. and VillageNet, Inc. as well as regional and international ISPs. His analytical skills reviewing other ISP's experiences substantiate Knights marketing prowess.
Each chapter is filled with intelligent data you can easily and quickly incorporate into your business.

